Responsible Gaming

Responsible gaming at bet-barter-united-kingdom on barters.bet means treating gambling as a form of entertainment, not a way to make money, solve financial problems, or cope with personal difficulties. The aim of this page is to help you make conscious, informed decisions about when and how you play, to recognise risks early, and to know what tools and support are available. bet-barter-united-kingdom is operated for UK players by Bet Barter UK Ltd under licence from the UK Gambling Commission, and we are committed to providing practical limits, clear information, and direct access to help whenever you need it.

If you feel that gambling is no longer fun, we will support you with account tools, confidential assistance from our safer gambling team, and signposting to independent professional organisations. You can contact us at any time via [email protected] to discuss safer gambling options, including limits, time-outs, and self-exclusion.

Risk Awareness

Gambling involves financial and emotional risk. Most players stay within their means, but for some, gambling can become harmful and develop into an addiction. Understanding early warning signs helps you act before problems escalate. This is especially important for UK players, where Bet Barter UK Ltd operates under UK Gambling Commission licence number 54321 and must actively prevent gambling-related harm.

Warning Signs of Problem Gambling

Preoccupation with gambling: Frequently thinking about previous bets, planning the next session, or feeling restless when you cannot access barters.bet.
Chasing losses: Increasing stake size or playing longer than planned in an attempt to recover money already lost.
Loss of control: Finding it difficult to stick to time or money limits, or repeatedly breaking self-imposed rules about gambling.
Financial difficulties: Using money needed for rent, bills, food, or credit repayments; borrowing or selling possessions to fund gambling.
Secrecy and guilt: Hiding gambling activity from family or friends, deleting browser history, or feeling shame about the amount you play.
Impact on daily life: Missing work, studies, or social commitments because of gambling, or feeling anxious, depressed, or irritable when not gambling.

Self-Assessment: Check Your Gambling Behaviour

The short self-assessment below is not a diagnosis, but it can help you reflect on whether gambling is becoming risky. Answer honestly "Yes" or "No" to each statement:

I often spend more time or money gambling than I originally planned.
I gamble to escape from problems, stress, depression, or boredom.
I have tried to cut down or stop gambling, but find it hard to do so.
I have lied to family, friends, or colleagues about how much I gamble or lose.
I feel anxious, irritable, or restless when I cannot gamble.
My gambling has caused financial problems for me or my household.
People close to me have expressed concern about my gambling.

If you answer "Yes" to one or two statements, consider using our safer gambling tools, such as limits or short time-outs. If you answer "Yes" to three or more, we strongly recommend taking a break, considering self-exclusion, and contacting professional support such as GamCare or Gambling Therapy for a confidential discussion.

Limits & Tools

bet-barter-united-kingdom on barters.bet provides a range of safer gambling tools, in line with UK Gambling Commission requirements and best practice standards, to help you control how much time and money you spend. These tools are designed to be easy to set up, flexible, and effective, and we encourage you to configure them before you start playing.

Deposit Limits (Daily, Weekly, Monthly)

You can set personal deposit limits that restrict how much money you can add to your bet-barter-united-kingdom account over a chosen period. These limits are applied per account and cannot be overridden by customer support.

Accessing deposit limits: After logging into barters.bet, go to "My Account" > "Safer Gambling" or "Responsible Gaming", then select "Deposit Limits".
Choosing a period: You can set limits on a daily, weekly, or monthly basis. For example, you might choose £20 per day, £50 per week, or £150 per month, depending on what you can comfortably afford.
Entering your limit: Type the maximum amount you are prepared to deposit in each period into the appropriate field and confirm your choice. Please ensure this amount fits within your disposable income after essential expenses.
Changes and cooling-off: Lowering your limit will normally take effect immediately. Increasing or removing a limit is subject to a cooling-off period in line with UK requirements, meaning the change will not apply until after a delay, helping you avoid impulsive decisions.

Time Spent Limits and Session Timers

Controlling how long you play is as important as controlling how much you spend. To help with this, you can set session timers and reality checks on barters.bet.

Session timers: Within "My Account" > "Safer Gambling", you can set a maximum session duration (for example, 30, 60, or 90 minutes). When this time is reached, you will receive an on-screen notification and may be logged out or prompted to take a break.
Reality checks: You can enable regular pop-up reminders (for example, every 20 or 30 minutes) showing how long you have been playing and your net position (wins or losses) for that session.
Using reminders effectively: Treat these prompts as moments to stop and review your behaviour. If you feel tired, emotional, or tempted to chase losses, we recommend ending the session.

Time-Out (Short Breaks of 24-72 Hours or Longer)

If you need a brief pause from gambling but do not feel that full self-exclusion is necessary, you can use the Time-Out facility.

Where to find Time-Out: Log in to barters.bet, then go to "My Account" > "Safer Gambling" > "Time-Out" or "Take a Break".
Selecting the duration: Choose a period that suits your needs, such as 24 hours, 48 hours, 72 hours, or a custom period (for example, 7 or 30 days), subject to available options.
Confirming your decision: Read the summary of what the Time-Out means (including loss of access to gambling services) and confirm your request. Once activated, you will not be able to cancel the Time-Out until the selected period has ended.
During the Time-Out: You will not be able to place bets or use casino games during the Time-Out, although you may still be able to log in solely for account management or balance withdrawals, depending on the configuration at the time. If you need help, you can email [email protected].

These tools are provided to support your decisions, but they work best when you choose realistic, affordable limits based on your personal situation. If you are unsure what is appropriate, consider discussing this with an independent advisor such as GamCare.

Self-Exclusion

Self-exclusion is a stronger, legally regulated measure that prevents you from using your account for an extended period if you feel your gambling is out of control or at serious risk of becoming so. Under UK Gambling Commission rules and the terms of Bet Barter UK Ltd's remote licence (account number 54321), bet-barter-united-kingdom must provide effective self-exclusion options and comply with national self-exclusion schemes such as GAMSTOP.

How to Request Self-Exclusion

Access the self-exclusion menu: While logged in to barters.bet, go to "My Account" > "Safer Gambling" or "Responsible Gaming", and select "Self-Exclusion". If you cannot access your account, you may email [email protected] from your registered email address.
Choosing the exclusion period: You can typically select a minimum period of 6 months, with longer options such as 1 year, 2 years, 5 years, or permanent/lifetime exclusion. Choose the longest period that reflects the seriousness of your concerns.
Confirming your request: You will be asked to confirm that you understand the consequences of self-exclusion and that it is intended to help you stop gambling. Once confirmed, the self-exclusion will be applied and cannot be cancelled or shortened until it expires.
GAMSTOP registration: For UK online gambling, we strongly recommend registering with GAMSTOP (gamstop.co.uk), the free national online self-exclusion scheme. GAMSTOP prevents you from using most licensed online gambling sites in Great Britain, including barters.bet, for your chosen period.

Consequences of Self-Exclusion

Account access: Your bet-barter-united-kingdom account on barters.bet will be blocked for gambling during the exclusion period. You will not be able to place bets or access casino games. In most cases you will not be able to log in at all; if limited access is permitted for balance enquiries or withdrawals, gambling functions will remain blocked.
Deposits and betting: You will not be able to deposit or wager funds. We will take reasonable steps to prevent you from opening new accounts while self-excluded, in line with UKGC expectations.
Balance withdrawals: Self-exclusion is designed to prevent further gambling, not to prevent access to your money. Any remaining withdrawable balance on your account will normally be paid out on request, subject to standard verification and withdrawal procedures. Losses incurred before a self-exclusion request is processed are not refundable.
Marketing communications: We will take active steps to stop sending you marketing during your self-exclusion period. Please allow a short time for all marketing lists to update.

Support Contacts for Self-Exclusion

If you wish to discuss self-exclusion, need help completing a request, or believe you may have created multiple accounts, please contact our UK support team:

Email: [email protected]
Postal correspondence: Bet Barter UK Ltd, 100 Bishopsgate, London, EC2N 4AG, United Kingdom

For additional independent support, you can contact organisations such as GamCare, Gambling Therapy, or Gamblers Anonymous, which are listed in the Support Resources section below. These services can provide emotional support, structured treatment, and guidance for long-term recovery.

Support Resources

Professional, confidential support is available both locally in the UK and internationally. bet-barter-united-kingdom encourages every player who feels at risk to contact an independent organisation alongside using our in-account tools. All services listed below are independent of Bet Barter UK Ltd, and most are free of charge.

Local Support for UK Players

National Gambling Helpline (GamCare): Call 0808 8020 133 (freephone within the UK), 24 hours a day, 7 days a week. Trained advisers provide confidential advice, support, and referrals in English for anyone affected by gambling, including family members.
GamCare Online Services: Visit gamcare.org.uk for live chat, email support, self-help tools, and moderated forums where you can talk to others experiencing similar issues.
NHS Services: In England, you can access the NHS National Problem Gambling Clinic and local mental health services. Speak to your GP or visit nhs.uk to learn about support options and referrals.

International Support Organisations

🏢 Organization	📞 Contact	🌐 Website	⏰ Hours	🗣️ Languages
GamCare (UK)	+44 0808 8020 133	gamcare.org.uk	24/7	English
Gambling Therapy	Online chat	gamblingtherapy.org	24/7	Multilingual
Gamblers Anonymous	Local meetings	gamblersanonymous.org	Varies	Multiple

These organisations provide a range of services, including live chat, phone support, online forums, email counselling, and in-person or virtual meetings. They can help with both immediate relief and long-term recovery strategies.

National Self-Exclusion Schemes and Registers

United Kingdom - GAMSTOP: GAMSTOP (gamstop.co.uk) is the national online self-exclusion scheme for Great Britain. Registering with GAMSTOP will prevent you from accessing most licensed online gambling sites in GB, including barters.bet, for a minimum period you choose (for example, 6 months, 1 year, or 5 years).
Spain - RGIAJ: The "Registro General de Interdicciones de Acceso al Juego" (RGIAJ) is the national register in Spain for individuals who wish to exclude themselves from licensed gambling venues and websites in Spain. This is mentioned here for international awareness; it does not apply to UK-licensed play through bet-barter-united-kingdom.

Blocking Software and Device-Level Protection

Gamban: Software that blocks access to most gambling websites and apps across your devices. Visit gamban.com for details. Some UK support services may offer free licences in certain circumstances.
BetBlocker: A free blocking tool that allows you to restrict access to a wide range of gambling sites and set blocking periods of your choice. Visit betblocker.org.
Device settings: You can also add parental controls or content restrictions on your devices and home routers to reduce exposure to gambling content, especially where children or vulnerable persons may have access.

Family and Friends Support

GamCare family support: GamCare provides resources and forums for those affected by someone else's gambling, helping you set boundaries and look after your own wellbeing.
GamAnon (Gamblers Anonymous family groups): GamAnon offers support meetings for partners, family members, and friends of people with gambling problems. See gamblersanonymous.org for more information.

All contacts listed here are confidential and independent from bet-barter-united-kingdom. Reaching out for help will not affect your legal rights in relation to your account, and it is often a crucial step towards regaining control.

Help for Family

Gambling-related harm often affects more than just the person who gambles. Partners, family members, and friends may experience stress, financial pressure, and emotional distress. bet-barter-united-kingdom encourages relatives and friends of players on barters.bet to seek support for themselves and to engage in open, respectful conversation with the person they are concerned about.

Talking to Someone About Their Gambling

Choose the right moment: Talk when both of you are calm and sober, and when the person is not currently gambling or focused on chasing losses.
Use non-judgmental language: Focus on how their gambling behaviour affects you and the household ("I feel worried when...") rather than accusing or blaming ("You always...").
Listen and validate: Allow the person to share their perspective. Acknowledge that it can be difficult to talk about gambling and that asking for help is a sign of strength.
Encourage practical steps: Suggest using deposit limits, Time-Out, or self-exclusion tools on barters.bet, and registering with GAMSTOP if appropriate.

Support Resources for Family and Friends

GamCare services: Family members can call the National Gambling Helpline on 0808 8020 133 or use live chat at gamcare.org.uk to receive advice on protecting finances, setting boundaries, and supporting a loved one.
Online forums and chats: GamCare's forums and similar online communities provide a safe space to share experiences with others affected by someone's gambling.
GamAnon groups: GamAnon runs group meetings and support networks specifically for families and friends of people with gambling problems. Visit gamblersanonymous.org to find relevant information.

Recommended Next Steps

Consult a health professional: Encourage the person to talk to their GP or a mental health professional about gambling, depression, anxiety, or related issues. Cognitive behavioural therapy and other treatments can be very effective.
Use helplines and counselling: Both the affected player and their relatives can benefit from helplines, online counselling, or in-person therapy through services such as GamCare, Gambling Therapy, or NHS providers.
Protect household finances: Where necessary, consider practical measures such as adjusting access to shared bank accounts, monitoring joint credit, or seeking advice from free debt charities, while remaining within the law and respecting personal rights.

Remember that you are not responsible for another person's gambling behaviour, and seeking help for yourself is an important part of dealing with the situation constructively.

Operator's Commitment

bet-barter-united-kingdom, provided to UK players through barters.bet by Bet Barter UK Ltd (company number 12345678, registered in England and Wales), is committed to complying with the requirements of the UK Gambling Commission and to continuously improving its safer gambling measures. Our goal is to detect and reduce gambling-related harm through monitoring, proactive interventions, and cooperation with independent organisations.

Internal Risk Checks and Behaviour Monitoring

Behavioural analysis: We may monitor patterns such as unusually high or rapidly increasing deposits, frequent deposits in short periods, extended play sessions without breaks, and repeated use of credit or borrowed funds, in order to identify possible markers of harm.
Affordability and source of funds checks: Where appropriate under UK regulations and our licence conditions, we may request additional information or documentation to understand whether your level of gambling is affordable and lawful.
Risk warnings and prompts: If our systems detect concerning patterns, we may show on-site messages encouraging you to review your activity, set or reduce limits, take a Time-Out, or consider self-exclusion.
Tool promotion: We regularly highlight safer gambling tools within the account area, in emails, and on promotional materials, so you are aware of the options available to manage your play.

When We May Contact You Proactively

In line with our regulatory obligations and privacy commitments, support staff may contact you if we identify patterns suggesting that your gambling may be causing harm. This contact will be carried out sensitively and with your wellbeing in mind.

Triggers for contact: These may include consistent high spending relative to typical player behaviour, rapid increases in deposit amounts, repeated declined deposits, very long or frequent play sessions, or evidence of chasing losses.
Nature of contact: We may contact you via email from [email protected] or through secure account messaging to provide information on safer gambling, encourage you to reconsider your limits, or suggest using Time-Out or self-exclusion.
Possible protective actions: In some circumstances, and in line with UKGC requirements, we may set or reduce limits on your account, restrict certain activities, or suspend your account while a safer gambling review is carried out.

We will handle all such interventions confidentially and in accordance with our Privacy Policy (available at https://betbarter.co.uk/privacy-policy). Our aim is not to judge your choices but to ensure your gambling remains safe, legal, and within your means.

Updates

This responsible gaming page forms part of the safer gambling framework for bet-barter-united-kingdom on barters.bet. It works alongside our Terms & Conditions, Promotions Terms, Privacy Policy, and dedicated Safer Gambling Policy, which are available through the footer links on barters.bet and via documents such as the safer gambling information at https://betbarter.co.uk/safer-gambling.

How You Will Be Notified of Changes

On-site notifications: Material updates to our responsible gaming measures may be highlighted via banners or pop-up messages when you log in to barters.bet.
Email communication: Where required or appropriate, we will send an email to your registered address describing key changes, particularly if they affect your rights, obligations, or the tools available to you.
Document updates: The date of the last update will be shown on this page, and any substantial revision of policies will be reflected in our Terms & Conditions and Safer Gambling Policy.

Date of last update to this page: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming, wish to provide feedback, or need help using any of the tools described on this page, our UK-facing support team is available to assist you. bet-barter-united-kingdom encourages you to contact us as early as possible if you are concerned about your gambling or that of someone close to you.

Responsible Gaming Contact Details

Email (primary): [email protected] - this is the main contact address for UK players for support, complaints, and safer gambling queries relating to barters.bet.
Postal address: Bet Barter UK Ltd, 100 Bishopsgate, London, EC2N 4AG, United Kingdom.

At the time of the last update (6 November 2025), no dedicated telephone number for the responsible gaming department has been published specifically for bet-barter-united-kingdom on barters.bet. Please contact us via email or in writing, and we will provide support and, where appropriate, alternative contact options.

Feedback and Self-Control Request Form

You can also use the form below to submit feedback or request assistance with safer gambling measures. Information provided through this form will be treated confidentially and used solely to respond to your request and improve our services, in line with our Privacy Policy.

If you are dissatisfied with how we handle a safer gambling complaint, you may be able to refer the matter to our appointed Alternative Dispute Resolution (ADR) provider, the Independent Betting Adjudication Service (IBAS), via https://ibas-uk.com/, after exhausting our internal complaints procedure. This does not prevent you from seeking support from independent problem gambling services at any time.